The people behind ChatDo
ChatDo is customer support software: an AI agent, a shared inbox, a helpdesk and a help centre in one place. Here is who we are, what we believe and how to reach us.
Why ChatDo exists
Most businesses get more customer questions than they can answer, on more channels than they can watch. Many support tools are built for large teams, and many charge extra for every AI answer.
ChatDo puts an AI agent that answers only from your own content, one inbox for chat, e-mail and WhatsApp, a helpdesk and a help centre into one product, priced per seat with AI replies included.
How we build it
Promises you can check in the product, not just read here.
AI that does not guess
It answers only from your content and hands the chat to a person when it is not sure.
Ask before acting
Anything that changes an order, a booking or a payment needs the customer's yes first.
Your data stays yours
We do not use your conversations to train AI models, and you can delete data at any time.
Simple pricing
Per seat, with AI replies included in every plan. No charge per answer.
How to reach us
Questions before you sign up, help with your account, or a complaint: here is where to go.
ChatDo
- Grievance Officer
- hello@chatdo.app
Talk to us
- hello@chatdo.app
- Contact form
- Send us a message
- Customers
- Open a support ticket from your dashboard
About us: questions
Who makes ChatDo?
ChatDo. You can reach us through the contact page.
How do I contact you?
Write to hello@chatdo.app or use the contact form. Customers can also open a support ticket from their dashboard.
Where is my data stored and who can see it?
Every business has its own workspace, and data of one workspace is never shown in another. The security page explains how passwords, keys and card or ID numbers are protected.
Do you have a Grievance Officer?
Yes. Complaints about your account, a payment, content or your data can go to our Grievance Officer. We acknowledge within 48 hours and aim to resolve within 15 days. The grievance page has the details.
More about the product
Try ChatDo for your business
Create your account and see the AI agent answer from your own content.