Simple pricing, per seat
Pay for the teammates who use ChatDo. Every plan has the AI agent, the shared inbox, the helpdesk and the help centre. Plans differ in seats, AI replies and a few extras.
No payment details needed to start.
Free
1 to 2 seats
- 50 AI replies a month
- 1 AI agent
- 1 channel
- 100 site searches a month
- 100 MB storage
Starter
1 to 5 seats
- 500 AI replies a month
- 3 AI agents
- 2 channels
- 1,000 site searches a month
- 1 GB storage
- Internal tickets, Time tracking
Growth
2 to 20 seats
- 3,000 AI replies a month
- 10 AI agents
- 5 channels
- 5,000 site searches a month
- 5 GB storage
- Tracker tickets, Internal tickets, Side conversations, Time tracking
Scale
5 to 100 seats
- 15,000 AI replies a month
- 25 AI agents
- 10 channels
- 25,000 site searches a month
- 20 GB storage
- Tracker tickets, Internal tickets, Side conversations, Time tracking
Prices are per seat, per month, in USD. Every plan includes everything listed below.
Everything you need from day one
No add-ons to buy before the product is useful. The limits above are the only difference, plus a few helpdesk extras on bigger plans.
- Chat widget for your website, in 14 languages
- Shared inbox for chat, e-mail, WhatsApp, Messenger and Instagram
- AI agent that answers from your own content
- Knowledge from your website, files and Q&A
- Helpdesk tickets with service-level targets
- Public help centre and news for your chat
- Proactive messages and one-click surveys
- Customer records, companies and segments
- Reports, alerts and summary e-mails
- Team chat, notices and shifts
- REST API, webhooks and the WordPress plugin
- Mobile app with push notifications
Every limit, side by side
| Plan | Free$0 per seat / month | Starter$59 per seat / month | Growth$279 per seat / month | Scale$549 per seat / month |
|---|---|---|---|---|
| Team | ||||
| SeatsEveryone in the workspace, plus open invitations | 1 to 2 | 1 to 5 | 2 to 20 | 5 to 100 |
| AI agentsSeparate assistants, for example Sales and Support | 1 | 3 | 10 | 25 |
| AI, each month | ||||
| AI repliesAnswers the AI agent writes for customers | 50 | 500 | 3,000 | 15,000 |
| AI quality checksChat summaries, reviews, tests, memory and goals | 60 | 500 | 2,500 | 12,000 |
| Site searchesThe AI search box on your website | 100 | 1,000 | 5,000 | 25,000 |
| Channels and storage | ||||
| ChannelsWhatsApp, e-mail, Messenger and Instagram connections | 1 | 2 | 5 | 10 |
| StorageKnowledge files and chat attachments | 100 MB | 1 GB | 5 GB | 20 GB |
| Helpdesk extras | ||||
| Tracker ticketsOne ticket for a problem many customers report | ||||
| Internal ticketsHand work to another team, invisible to customers | ||||
| Side conversationsE-mail a supplier or courier from inside a ticket | ||||
| Time trackingTimers, billable hours and reports | ||||
| Included in every plan | ||||
| Website chat, inbox and AI agent | ||||
| Helpdesk tickets and service levels | ||||
| Help centre and site search | ||||
| Reports, alerts, API and webhooks | ||||
How the limits work
Clear rules, and your customers never meet a closed door.
Free answers stay free
Greetings, thank-yous, your pinned FAQ answers, hand-overs to your team and failed attempts are never counted as AI replies.
At the limit, your team answers
When the month's AI replies are used, new questions go to your inbox. The chat keeps working.
You see it coming
Plan and usage shows every allowance. Owners get a notice at 80% and at 100%, and allowances reset on the 1st of each month.
See how we compare
Side-by-side pages with prices from each tool's own pricing page.
Pricing questions
Is there a free plan?
Yes. Free costs nothing: up to 2 seats, 50 AI replies a month and 1 channel. No payment details are needed to start.
What is a seat?
Every teammate in your workspace uses one seat, whatever their role (owner, admin, agent or lite), and so does every invitation that has not been accepted yet. You pay per seat, per month.
What counts as an AI reply?
Each answer the AI agent writes for a customer. These are free and never counted: greetings and thank-yous, the exact answers you pinned as FAQs, hand-overs to your team, replies that failed, and everything you try in the test chat.
What happens when the AI replies run out?
Nothing stops. New questions simply go to your team in the inbox instead of the AI agent. The owners get a notice at 80% and at 100% of the allowance.
What are AI quality checks?
The background AI work that keeps your assistant good: a short summary of each closed chat, automatic chat reviews, the tests that run before you publish a change, customer memory and goal checks. They have their own monthly allowance, separate from AI replies.
Can I use my own OpenAI or Google Gemini key?
Yes. Add it in your workspace settings and your workspace's AI requests run on your own account with that provider.
Can I change plans later?
Yes. Open a support ticket from your dashboard and tell us which plan you want. Your conversations, settings and team stay exactly as they are.
Do I get invoices?
Every payment has an invoice you can view, print or save as a PDF from Billing in your dashboard, with your business details on it.
More about the product
Features
Everything in one place: inbox, AI agent, helpdesk, help centre and more.
AI agent
Answers from your content, hands over when unsure, asks before it acts.
Live chat
A chat window for your website in your colours and 14 languages.
Helpdesk
Tickets with owners, service levels, rules and contact forms.
Start free, grow when you need to
Create your account and have the chat on your site today.