"Where is my order?" answered in seconds
Let the AI agent answer order status, product and delivery questions day and night, on your website and WhatsApp, and bring in your team for the sales that need a person.
Product illustrations on this page use sample data.
The question you get most, handled
Connect Shopify or WooCommerce with a ready-made action. The AI agent looks up the order by its number and replies with the payment and delivery status and the tracking link.
- A read-only key: nothing in your shop can be changed
- The AI sees only status fields, never addresses or phone numbers
- Tested before it goes live, and every lookup is logged
- Hand-over to your team for returns and exceptions
Product answers with pictures and prices
Your products are read from your shop's public product list once a day. The AI agent shows matching products as cards, and your team can send a product from the inbox.
- No keys needed, nothing written to your shop
- The same cards in AI site search on your website
- Size, delivery, returns and payment answers from your own pages
Help people finish their order
Your shop can tell the chat what is in the cart. Your team sees it during the chat, and messages and follow-ups can react to it.
- A friendly message when the cart reaches an amount you set
- A follow-up e-mail for a cart left behind, approved by you first
- Every e-mail has an unsubscribe link
- Buying-interest scores flag hot leads for your team
Payment questions, settled in the chat
With Razorpay connected, the AI agent can check whether a payment went through and create a payment link after the customer says yes.
- Card, Aadhaar and PAN numbers typed in the chat are hidden before saving
- Add rules or a team approval for payment links
Built for busy seasons
Sales days and festive weeks bring more questions than any team can answer alone.
WhatsApp in the same inbox
Answer WhatsApp with the AI agent and your team, with templates after 24 hours.
One update for many
When many customers report the same problem, one tracker update reaches all of them.
Goals and value
Count hot leads and bookings, give each a value, and see it in your reports.
Every customer's language
The chat in 14 languages, with translation for your team.
Set up your shop in an afternoon
Install the chat
Paste one line in your shop's theme, or use the WordPress plugin for WooCommerce.
Add your pages
Add your shipping, returns, sizes and payment pages to Knowledge.
Connect your shop
Type your shop address for products, and add the order-status action.
Test, then switch on
Ask "where is my order?" in a test chat, then go live.
Questions from shop owners
Can the AI agent tell customers where their order is?
Yes, with the ready-made Shopify or WooCommerce action. The customer gives their order number and the AI agent replies with the payment and delivery status and the tracking link. It sees only those status fields, never the customer's address, e-mail or phone.
Do I need a developer to connect my shop?
No. For products, type your shop address. For order status, create a read-only key in Shopify or WooCommerce (the dashboard shows where) and paste it.
Can it recover abandoned carts?
Two ways. A proactive message can appear while the cart is worth a certain amount, and a follow-up e-mail can go to a known customer who left a cart behind. Follow-up e-mails wait for your approval by default, and every e-mail has an unsubscribe link.
Does it work on WhatsApp too?
Yes. The AI agent answers WhatsApp messages from the same knowledge and can use the same order-status action.
Which shop platforms are supported?
Shopify and WooCommerce have ready-made connections. The chat itself works on any shop where you can add a line of code, and developers can connect other systems through actions, the API or MCP.
Can I see what the chat is worth?
Yes. Set goals with a value, such as a hot lead or a booking, and Reports show the value reached and the time saved against your plan's cost.
More about the product
Integrations
Shops, payments, calendars, WordPress, the API, webhooks and MCP.
Answer WhatsApp in the same inbox, with the AI agent and your team.
AI site search
A search box that answers, with sources and product cards.
WordPress plugin
Live chat and the AI agent on WordPress in a few minutes.
Answer every shopper, even at midnight
Create your account, connect your shop and let the AI agent take the first questions.